Residential Computing Support

Residential Computing Support is a service that provides knowledgeable technology support and computer advice to students living in the residence halls. Services are tailored to the most common computer needs of students living in the residence halls. Support provided by our Residential Computing Advisors (RCAs) covers:

  • Downloading and Updating Anti-virus Software on your computer
  • Enabling Automatic updating for Windows and Mac Operating Systems
  • Enabling safe use of music and media file downloading software such as Limewire, BitTorrent, etc.
  • Assisting in installing peripheral devices such as printers, scanners, wireless keyboards and wireless access points
  • Assisting in troubleshooting common computer problems and technical issues
  • Enabling firewalls for Windows and Macs

How to Access Residential Computing Support

On-Call at 530-979-6197

The RCAs are on-call at 530-979-6197 during the hours listed below.

RCA On-Call Hours

Monday-Thursday 10 a.m.—10 p.m.
Friday 10 a.m.—7 p.m.
Saturday 10 a.m.—12 p.m.
Sunday noon—10 p.m.