Frequently-Asked Questions
Student Housing and Dining Services and COVID-19

FAQs for Students Admitted for Fall 2020

What is the status of the housing guarantee for incoming freshmen and transfer students and second-year returning students entering UC Davis in fall quarter 2020?

UC Davis guarantees on-campus housing to all incoming first-year freshman, transfer students, and second-year returning students. However, due to the COVID-19 pandemic, UC Davis may withdraw or amend this guarantee in the case of public health guidance or other extenuating circumstances.

What are my housing options if I defer enrollment for fall quarter 2020?

Given the uncertainty of COVID-19 impacts, students who choose to defer enrollment will be provided an update on housing availability in future quarters as we learn more about state mandates.

If I cancel my contract because of COVID-19, will I receive a refund of my reservation fee?

If campus continues remote instruction during fall quarter due to COVID-19 mandates, students who cancel their contract will have their reservation fee credited to their student account. If needed, additional details on the cancellation process will be provided.

The COVID-19 pandemic has made it difficult for me to pay my reservation fee. What should I do?

If you're unable to pay your reservation fee because of COVID-19, please email studenthousing@ucdavis.edu to request an alternative payment plan.

Housing FAQs

Do I need to move out of my residence?

Students have been encouraged to go home (permanent residence) and continue their studies remotely. The Residence Halls, Student Housing Apartments and Solano Park Apartments remain open at this time for students who are unable to vacate their campus residence. Students may choose to permanently move out for spring quarter and they will receive a prorated refund for their room and board/housing if they choose to do so. All personal belongings must be removed from the space for students who are terminating their contract or lease; storage will not be provided.

I am moving off-campus for the spring quarter. What are my options with my current housing contract/lease?

Residence Hall and Student Housing Apartments residents need to visit the myHousingPortal to cancel their spring quarter contract. In order to receive the full Spring Quarter refund, residents must complete the online process and remove all belongings before March 25th, 2020 by 4:00pm. After that date, the refund will be prorated based upon a daily rate. Solano Park Apartment residents can simply e-mail the Student Housing and Dining Services Office with the date they would like to vacate for Spring Quarter; the 42-day notice will not apply to this situation.

I am currently at home, canceling my spring quarter contract and want to return to move out my belongings. Am I able to do so with the “shelter-in-place” directive from Yolo County?

The shelter-in-place directive from Yolo County allows for “Essential Travel." The county has indicated that travel to and from educational institutions for the purpose of receiving material for distance learning and other services is designated as essential travel. Therefore, you may return to completely move out of your residence hall room or apartment if you are planning to cancel your housing contract for spring quarter.

Will canceling my housing and dining contract for spring quarter 2020 affect my financial aid?

No. Canceling your housing and dining contract for spring quarter 2020 will not affect your financial aid.

Can I have guests in the halls?

Residents are no longer permitted to have non-resident guests visit their buildings or rooms unless the guests are assisting with moving out of the building. We feel this is the best way to help comply with the physical distancing guidelines recommended by the county and state. As the weather is now good, we encourage you to connect with friends outside while maintaining a distance of at least 6 feet. Lounges will continue to remain open for building residents as long as they distance appropriately. Group gatherings are still not permitted.

What is the guidance for students who live in Sol at West Village, The Colleges at LaRue, 8th and Wake, Russell Park, LaRue Park, Co-ops, fraternities or sororities?

These properties are not owned by the campus and have their own housing policies. Please contact your building/house manager for details. In the event your current housing will close down and you do not have other options or would prefer to stay in Davis, please email studenthousing@ucdavis.edu for assistance in securing a university housing contract.

What is the guidance for students living in private, rental housing?

If you live in a privately-owned and managed residence, you are responsible for paying rent for the remainder of the term of your lease unless your landlord has provided a written confirmation that the full rent is not due. We recommend you contact the person or company who manages your lease to understand your options. In addition, we have issued guidance regarding the recent City of Davis Eviction Ordinance and Governor's Executive Order to help address financial hardships and rent payments during this challenging time.

Students may also access the following resources for additional help:

Dining FAQs

Will dining services be available through spring quarter?

We expect that dining services will be available to students who are staying on campus, although there may be modifications to services or hours of operations. Please visit the Dining Services website for the current available locations and hours.

What if I am sick, staying in my room and need food?

We do offer sick tray service. Provide your Student ID to a fellow resident who can visit the appropriate Dining Commons to request a sick tray for you.

Additional FAQs

I feel ill, what should I do?

Please contact the Student Health and Counseling Services Office to consult with a nurse. There will be an initial assessment completed to determine the next step. https://shcs.ucdavis.edu/services/advice.

What if I want to come in to be tested for COVID-19?

We are currently testing in accordance with Yolo County Public Health and California Department of Public Health guidelines. If you feel that you need to be tested based on the recommended guidelines, or if you have further questions, please contact your provider via Health-e-Messaging or schedule a phone appointment with an advice nurse call 530-752-2349. When medically indicated, UC SHIP and other insurance plans are required to cover testing with no out-of-pocket expenses to you.

My roommate seems to be ill. What should I do?

Please refer to the Student Health and Counseling Services section for guidance.

What are my responsibilities as a resident living on-campus?

  • Wash your hands with soap and water.
  • Keep your room and apartment clean. Basic supplies and vacuums are available to residence hall student at their respective Area Service Desks.
  • Practice good "physical distancing" from others and avoid sick individuals.
  • Remember that this is unusual time and you and/or others may feel anxious about what is going on. Be kind to each other and remember we are all in this together.

What are the requirements for wearing face coverings?

On April 24, the Yolo County Health Officer issued an order requiring face coverings to be worn when in public. The purpose of this order is to reduce the potential spread of novel coronavirus (COVID-19) and thus reduce its impact on public health. As COVID-19 can spread by people who are not showing symptoms, face coverings, when combined with physical distancing and hand washing, may prevent the spread of the virus to others when going outside for essential activities.

Face Coverings Should:

  • Fit snugly but comfortably against the side of the face
  • Be secured with ties or ear loops
  • Include multiple layers of fabric
  • Allow for breathing without restriction
  • Be able to be laundered and machine dried without damage or change shape

What Not to Use:

  • Halloween or plastic masks
  • Ski masks with holes for the nose or mouth
  • Masks that have a one-way valve designed for easier breathing (the valves are often a raised plastic disk about the size of a quarter, on the front or side of the mask). Holes or one-way valves allow droplets out of the mask, putting others nearby at risk.

When are you required to wear a face-covering?

  • Waiting in line to go inside a store
  • Shopping at a store or picking up food
  • On public transportation (or waiting for it)
  • In a taxi or rideshare vehicle
  • Seeking healthcare
  • Going into facilities allowed to stay open, like government buildings
  • While working an essential job that interacts with the public

Don't have a face covering? DIY your own using materials you already have - all you need is a t-shirt or bandana and rubber bands or hair ties. No sewing required! Check out these tutorials from the CDC.

What SHDS events/programs are cancelled/closed?

  • All three area Residential Academic Centers
  • Residential Academic Center Tutoring
  • RA Programs (Social, Transitional, Educational)
  • Recreation Rooms
  • Residence Hall IM Sports
  • Living-Learning Community events and trips
  • Hall Activity Council Programs
  • Decision Day
  • Picnic Day
  • Block Party
  • Late Night Dining Programs/Events
  • End of year t-shirts

What SHDS events/programs are still continuing?

Where can I get more information?

What else? Please review the March 17, 2020 email Student Housing and Dining Services sent to all residents.