Contact Us
Email Us
Please email us with your specific questions.
Call Us
530-752-2033 (Main Office)
530-752-6335 (Meal Card Office) *
Main Office Hours
- Telephone:
Monday through Friday, 9 AM–4 PM - In Person:
Monday through Friday, 10 AM–2 PM
Visit Us
Meal Card Office Hours
- Telephone:
Monday through Friday, 9 AM–4 PM * - In Person:
Monday through Friday, 9 AM–4 PM
*Due to a high volume of calls, the Meal Card Office turnaround time for returning voice messages is 3-5 business days. If you are in need of immediate assistance, please refrain from leaving a message and instead visit the Meal Card Office directly.
Staff Support for Current Residents
To report an emergency:
Residence Halls
Residence hall staff provides 24/7 support for residents. Please contact your Area Service Desk for support.
Maintenance Requests (Residence Halls only)
For maintenance requests, submit a service request online.
For emergency maintenance (such as for a water leak or safety concern), please follow the instructions provided within the online service request.
Orchard Park and Primero Grove
Orchard Park and Primero Grove provides 24/7 support for its residents, including lockouts, policy violations, crisis situations, and emergency maintenance issues.
Orchard Park
Please call 530-747-7224 for all support.
Primero Grove
For Maintenance, call 530-754-8455
For Lock-Outs, call 530-754-4120
The Green
The Green provides 24/7 support for its residents, including lockouts, policy violations, crisis situations, and emergency maintenance issues.
Please call 530-999-2793 for all support.
Maintenance Requests (The Green only)
Emergency Maintenance (water leak, elevator issues, etc.):
- Call 530-999-2793—Ask to be connected to staff for an emergency maintenance request.
Non-Emergency Maintenance (broken light switch, broken appliance, etc.):
- Submit a maintenance request online through The Green Resident Portal.
Internet Support (The Green only)
Apogoee provides 24/7 support via text, email and telephone:
- Text "ResNet" to 84700
- Email support@apogee.us
- Call 833-548-9604