/dining/markets/residential-markets/

Frequently Asked Questions - Moving Into The Green

Fall Quarter 2024

Check-in Stations and Check-in Times

What are the check-in dates and times?

Check in dates and times are by appointment only. Students will select their move in appointment through the myHousing Portal. Scheduled dates are September 3, 4 and 13. No after hour or weekend appointments will be available.

Students who cannot move in during their scheduled appointment need to contact Student Housing and Dining Services by email. Check-in will be done by move-in appointment only.

If students need accommodations, or if their check-in day conflicts with the observance of religious holidays, they are encouraged to contact the Student Housing and Dining Services office at 530-752-2033.

Students should contact Student Housing and Dining Services if they plan to arrive after their check-in day to schedule a late move-in appointment. Keep in mind that the contract begins on the date the room is available, regardless of when they arrive. Students should also inform their roommate(s) if they will arrive late.

Student Housing and Dining Services Locations:

The Student Housing and Dining Services office is located off La Rue Road and Orchard Road. We are located on the east side of Parking Lot 25, in the Student Housing and Dining Services Administration Building. Enter the building through the south entry doors.

The office at The Green at West Village is located at 2228 Tilia Street.

What do I need for Check-In?

Please bring your Aggie Card or a photo ID with you to your check-in location.

Where do I check in?

  • Check in at The Green Community Center, located at 2228 Tilia Street

Refer to the map for your location for check-in information. Links to move-in maps are located on The Green move-in webpage.

Will I need a parking permit for check-in days?

Students will be issued only one 60 minute unloading-parking permit.

*Due to limited parking space availability at The Green, if you have a permanent designated parking permit, please note, parking enforcement will start in October. Students will need to park in spaces NOT designated for move-in unloading after their 60min unloading time has expired.

Room Information

Something is not clean, is broken/does not work and/or is missing from my room. How can I get this taken care of?

Please report all room damages, missing items or unclean areas to staff in the lobby during check-in. Maintenance staff will be available to address concerns.

Furniture issues should be emailed to TheGreen@TMO.com.

Every resident must fill out a Room Condition form. The Room Condition form link will be emailed to you prior to check-in and should be completed by October 1.

When can I change rooms?

Room transfers are not available.

What if I want to move my furniture?

Students are welcome to rearrange their furniture to fit their preferences (students should be sure to work with all apartment-mates on furniture arrangements to make sure the arrangement works for everyone). NOTE: Furniture must be returned to its original location before moving out at the end of the year.

Electronics/Media

Where can I get an ethernet cable, video coaxial cables, bike locks and other back to school items?

The Pro Shop at the ARC (530-754-4771) and UC Davis Stores at the Memorial Union will be selling these items. A CAT5 cable is recommended for your computer. Many stores in the Davis area also carry these items.

How do I register my computer?

To access the campus network, you must register your computer online at http://computingaccounts.ucdavis.edu. To learn more about computer requirements for connecting to the campus network, go to housing.ucdavis.edu/computer-support for a full schedule or visit the Computer Center in one of the three on-campus residence hall areas.

Is wireless internet available?

Yes, wireless computer connectivity is available at The Green. It is provided by Apogee. Sign up online: https://ucdavis.apogee.us/

Wireless connectivity is also available at many campus locations including the Memorial Union and Shields Library. Residents can learn more about campus wireless by visiting https://itcatalog.ucdavis.edu/category/internet-network.

Is streaming TV service or cable TV available?

Streaming TV service is included with the wireless internet service. Access streaming service at http://webplayer.mystream2.com. Use your Apogee credentials (username and password) to access the service.

Cable TV is not available.

Apartment Information

Is there an elevator in each building at The Green?

Yes there is one elevator located in each building. Please note that during move-in, elevators will only be available for moving upstairs; please use the stairs to return to the ground floor.

When can I start receiving mail?

Students will be receiving a mail key upon check in and can receive mail after they have moved into their space.

Are there laundry facilities?

Yes, laundry rooms are located in each building.

Class Schedules and Academic Support

Who can help me (or my student) with classes and other academic support questions?

The Residential Academic Centers (RAC) will be open for academic support prior to the start of instruction. Visit the Residential Academic Centers webpage to view the hours. The professional academic staff is also available to meet with students for general academic questions. The Segundo RAC is in the Segundo Services Center, the Tercero RAC is in the Tercero Services Center and the Cuarto RAC is in Shasta Hall. You may also email questions to reshallacademics@ucdavis.edu. Residents of The Green are welcome to use any of the three RACs.

All residents of The Green are also paired with an Academic Peer Mentor. Visit the Academic Peer Mentors webpage for more information and to find the contact information for your Peer Mentor.

Meals/Dining Commons

Residents of The Green who purchase Residential Meal Plans may use their plans at the Segundo, Tercero, Cuarto dining commons and Latitude beginning on Tuesday, September 17, 2024. All meals are available for dine-in only. Please check location webpages for hours of service, menus, and other information.

Guest Dining: will be allowed at all locations.

Residential Markets: The 4 residential markets will be open during the fall quarter: Tercero Market (next to Tercero Services building, Cuarto Market (next to Cuarto DC), Segundo Market (next to Segundo Services building), and Latitude Market (next to Latitude DC). Residential markets offer a large selection of food and beverages, including grab-and-go lunch and dinners, instant foods and snacks. Please check the Residential Markets and Latitude Market webpages for current hours and other information.

Sage Street Market | Cafe: Sage Street opens for the academic year on Tuesday, September 3. Sage Street sells Peet's Coffee, includes a market and a restaurant featuring delicious dishes from Bangin' Bowls. Check the Sage Street webpage for current hours and other information.

When can I change my meal plan or purchase one?

You may change a Residential Meal Plan, including the 5-Day, 7-Day, and 9-Meals-A-Week plans, during scheduled meal plan change periods. For your convenience, you may change your meal plan online through the myHousing Portal by selecting Change Meal Plan. Learn more about changing meal plans on the Change a Residential Meal Plan webpage.

Housing Payments

How much do I owe and what are the payment dates for my Student Housing and Dining Services account?

Fall quarter payments are due by September 15. You may view your student account online at mybill.ucdavis.edu. If you have questions regarding your housing fees, please contact Student Housing and Dining Services by email.

Outside Departments

Where can I get my AggieCard?

For AggieCard information, visit https://registrar.ucdavis.edu/records/aggiecard.

The following is a sampling of other campus departments you may need to contact on or after move-in day.

Bike Barn

UC Davis Stores - Memorial Union

Activities and Recreation Center (ARC)

Cashier's Office

Student Health and Wellness Center

  • shcs.ucdavis.edu/about/shwc
  • The Student Health and Wellness Center is located on La Rue Road between Hutchison Drive and Orchard Road, across the street from the Activities and Recreation Center (ARC) and next to The Colleges at La Rue

Financial Aid Office

Transportation Services (TS)

  • taps.ucdavis.edu
  • TS is located immediately north of the West Entry Parking Structure (WEPS), next to the police and fire departments

Where do I pick up the text books I ordered?

Students will be emailed when order is ready. Location will be included in email.

Where do I pick up the computer I ordered from the bookstore?

Pick up your computer at the Tech Hub in the Campus Store (located inside Memorial Union).

How do I register my bike?

All bikes on the UC Davis campus must have a current California bicycle license. Bike licenses are available through Transportation Services.

Campus & Local Information

How can I get the address of a friend who is living on campus?

You will need to ask your friend. Student Housing and Dining Services does not release this information without the consent of the students.

Where can I get a campus map?

Campus maps are available at the check in stations, Area Service Desks, and in the main Student Housing and Dining Services office. The campus map is also available online.

Is the Student Housing and Dining Services office open during move in?

Our plan is to open our office during move-in; however, this is subject to modification based on the most health guidelines during move-in. Regardless, Housing office staff will be available by telephone from 9 a.m. to 4 p.m. to answer questions you may have about your housing contract or room assignment. Staff will also be available to answer questions about your housing account.

Where can I find information about local restaurants and stores?

Visit the Davis Chamber of Commerce website for more information. The DavisWiki is also a popular website for local information.