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Frequently Asked Questions - Moving Into The Residence Halls

Fall Quarter 2025

Moove-In Dates and Appointments

What are the Moove-In dates and details?

Moove-in dates and times are by appointment only. Students will schedule their moove-in appointments through the myHousing Portal once they receive their room assignment via email. Residence hall moove-in appointments will be available from Tuesday, September 16–Thursday, September 18. Please be sure to only arrive on the day of and shortly before your scheduled appointment timeslot.

 

What if I cannot move in on this date(s)?

Students who cannot move in during their scheduled appointment need to contact Student Housing and Dining Services by email. Moove-in will be done by appointment only.

If students need accommodations, cannot move in during their scheduled appointment, or if their Moove-In date conflicts with the observance of a religious holiday(s), they are encouraged to contact the Student Housing and Dining Services by email.

Students should contact Student Housing and Dining Services if they plan to arrive after their moove-in date to schedule a late moove-in appointment. Keep in mind that the contract begins on the date the room is available, regardless of when they arrive. Students should also inform their roommate(s) if they will arrive late.

 

Will I need a parking permit for Moove-In?

Yes, students are advised to only bring one vehicle and will be issued one permit for a time limit (varies by housing area) to unload in a designated Unloading Zone in the housing are they're moving into (see moove-in maps).

Parking permits, available through UC Davis Transportation Services, must be purchased after unloading permits expire to continue parking on campus.

Extended Parking is available on your Moove-In date only after your Unloading Zone permit has expired. If you wish to park beyond your Moove-In appointment, you may purchase a discounted visitor permit and move to one of our designated daily parking areas (see maps and rates).

What do I need to check-In during Moove-In?

Please know your Student ID (SID) number (refer to OASIS if needed) and your AggieCard or a form of picture ID with you to check-in. *Reminder: Moove-In Appointments are required.

 

Where do I check in?

Refer to the map for your location for check-in information. Links to move-in maps are located on the Residence Hall Moove-In webpage.

 

How can I check-out a rolling cart or hand truck?

Rolling carts and hand trucks are available for check-out at the Cart Stations, if needed, to move items to the students room:

  • A limited number of rolling carts and hand trucks are available on a first-come, first-served basis.
  • Each residence hall area will have a designated Cart Station (refer to the maps) where student/guest(s) can check out one cart/hand truck by providing their name and Student ID number.
  • A guest can check out a cart/hand truck as long as they know the student's "Student ID (SID)" (smart phone recommended for QR code process).
  • Carts and hand trucks can be checked out for a time limit (varies by area) and MUST be returned on time to avoid a fee (below).
  • RETURN carts to the Cart Station. A penalty fee of $500+ may apply for any late, damaged, or missing carts.

 

When can I start receiving mail?

Our mailrooms will not be up and running until Monday, Sept. 15 so they will not be able to receive any packages prior to that date. Packages received the week of Sept. 15 will be held but not processed until Friday, Sept. 19, however, if it is a package that contains items needed ASAP such as bedding, shower caddy, etc. please visit the Area Service Desk in your area and they will make an exception to try to find your package and release to you.

If ordering from Amazon, you can use the Amazon Lockers located on the UC Davis campus. When you place your Amazon order, you can choose to ship it to one of the lockers by searching under the 95616 zip code.

Amazon has a physical location next to the Campus Store at the M.U. that provides a secure, convenient location to pick up and return Amazon orders.

  • Learn more about Amazon Lockers and the Amazon@UC Davis Store location: Amazon at UC Davis

All mail and packages should use the residence hall mailing address format described on the Residence Halls Mailing Address webpage below, according to the building in which you will be living.

PACKAGE PROCESS: We process packages in the order that they are delivered. Once processed in our system, an email is automatically sent to the resident's UC Davis email address, letting them know that the package is ready to be picked up at their Area Service Desk or Package Center (Tercero). Residents must show their Aggie Card for identification purposes. Please be aware that the first few weeks of fall quarter our mailrooms are extremely inundated with packages so it could take up to a week to process your package(s).

Mailbox locations:

  • Segundo: All mailboxes are located on the first floor of the Segundo Services Center.
  • Tercero: All mailboxes are located on the first floor of the Tercero Services Center building across from the Area Service Desk.
  • Cuarto: All mailboxes are located on the first floor in Yosemite Hall, next to the Area Service Desk.

Can I recycle my cardboard and polystyrene moving and packing materials?

Absolutely! Look for the nearest Recycling Station to recycle cardboard and polystyrene (Styrofoam). Locations will be clearly marked with a "Recycle Station" sign.

Room Information

Something is not clean, broken/does not work and/or is missing from my room. How can I get this taken care of?

Please report all room damage, missing items, and unclean areas via the Service Request link of the Student Housing and Dining Services website.

If the problem poses a security risk, is actively causing property damage or is a life-safety hazard, please call the Facilities Service Desk immediately at 530-752-8200 during business hours, or your on-call RA after hours.

This service request system is active all year. The Facilities Service Desk will be staffed during moove-in days from 8 a.m.to 5 p.m.

We pride ourselves on responding quickly to resident service requests and will be fully staffed during moove-in to assist in every way possible. We can usually respond the same day and strive for 100 percent response within two working days.

 

What type of cleaning service is provided?

Student Housing and Dining Services provides full custodial services for all public areas seven days a week. This includes all community bathrooms. However, residents are responsible for keeping their rooms clean. Cleaning supplies, including vacuum cleaners and trash bags are available at the Area Service Desks. Residents may borrow vacuum cleaners from their resident advisors (RAs). Cuarto residents can get toilet paper at the Cuarto Area Service Desk.

What if I want to move my furniture or bunk my bed?

Students may rearrange their furniture to fit their preferences. Please remember, before moving out, all furniture must be returned to its original arrangement. However, beds may not be reconfigured (bunked or lofted). For more information about furniture, including requesting bed reconfiguration, see Residence Halls Furniture.

Internet, Television and Printing

Is wireless internet access available?

Wireless network access is available in the residence halls and areas listed below as well as other campus locations, such as the Memorial Union, Shields Library and others. All residence halls provide access to eduroam wireless. Residents can learn more about eduroam by visiting wireless.ucdavis.edu.

Locations of wireless internet:

  • All Residential Academic Centers (Segundo, Tercero, Cuarto)
  • All residence halls (Segundo, Tercero, Cuarto)
  • Segundo Services Center
  • Tercero Services Center – first floor Main Lounge

 

How do I log into eduroam?

A Kerberos login ID and passphrase are required to connect to eduroam. Your eduroam login is your UC Davis login (Kerberos) ID plus "@ucdavis.edu." (Please note that this may not necessarily be the same as your UC Davis email address.)

 

Do I need to register my computer? If so, how do I register it?

If you are going to use the eduroam wireless service in your room or hall, you are not required to register your computer. Simply select eduroam as the wireless service you wish to use and log in; eduroam is not available in all areas.

If you do not have wireless capability on your computer or are in an area that does not provide eduroam—or you prefer wired network access—you will need to use the wired ResNet network. To use ResNet, you must register your computer online at computingaccounts.ucdavis.edu. To learn more about computer requirements for connecting to the ResNet network, go to housing.ucdavis.edu/computer-support.

 

Is cable TV available? Where can I get a cable for my TV?

XFINITY On Campus programming may be enjoyed on televisions, computers and mobile devices. Refer to the XFINITY On Campus webpage to learn more about the service, including how to access it.

Where can I get an ethernet cable, video coaxial cables, bike locks and other back-to-school items?

UC Davis Stores sells these and many other items. Many stores in the Davis area also carry these items.

Note: a cat5 cable is recommended for connecting your computer to the wired ResNet network.

 

Are printers available?

Yes, wireless printers are available in all three residence hall areas, as well as in other campus locations. Refer to the Printing webpage for printing information, including printer locations, hours and instructions.

Building Information

Are there elevators in the buildings?

There are elevators in most, but not all, of the buildings. Specifically:

  • Segundo: Elevators are located in the Segundo Services Center and Alder, Miller, Thompson, Bixby, Gilmore, Malcolm and Ryerson Halls.
    • There are no elevators in the Regan Hall buildings.
  • Tercero: Elevators are located in the Tercero Services Center and all Tercero residence hall buildings.
  • Cuarto: Elevators are located in the Cuarto dining commons and all Cuarto residence hall buildings.

Are there laundry facilities?

There is at least one laundry room located in each building. Check the Laundry Facilities webpage for more information.

 

What happens if my AggieCard does not allow me to access my building?

All building and room access problems should be reported to the Area Service Desk.

Additionally:

  • Alder, Thompson or Miller residents should use the secondary access reader on the wall immediately to the left of the main entry door.
  • Kearney, Laben, Wall, Campbell, and Potter residents should use the secondary access reader located near the main access reader.
  • All other residents should go to the Area Service Desk for assistance.

Class Schedules and Academic Support

Who can help me (or my student) with classes and other academic support questions?

First Year Experience (FYE) Peer Mentors are current students who answer academic questions, share experiences and offer suggestions regarding academics at UC Davis. All students are matched with an FYE peer mentor. Be on the lookout for an email from your peer mentor who you will meet during the first week of classes.

Contact reshallacademics@ucdavis.edu for more information

There is a Residential Academic Center (RAC) in each living area. The RACs are available for studying Monday–Friday from 8 AM–11:00 PM and Saturday–Sunday from 12 PM–11 PM.

  • The Segundo RAC is in the Segundo Services Center
  • The Tercero RAC is in the Tercero Services Center
  • The Cuarto RAC is in Shata Hall

For important academic information such as course registration pass times, course add/drop deadlines, and quarterly instructional dates, visit registrar.ucdavis.edu/calendar.

Meals/Dining Commons

Can you please tell me about dining during moove-in?

To begin the quarter, all meals at the dining commons are available for dine-in only. Students will swipe into the dining commons using their AggieCard to use their meal plan for entry. Families/guests may purchase a meal at the dining commons during move-in.

 

What are the dining commons hours during moove-in?

All Dining Commons (DCs) will be open during Moove-In. See hours, menus and additional information.

Latitude Restaurant will be open during Moove-In. See hours, menus and additional information.

What are the dining commons hours during Orientation?

See all Dining Commons (DCs) hours, menus and additional information.

Check out the Orientation Meals webpage for additional information about our Orientation dining program.

What are the academic year dining commons hours?

Beginning Monday, September 23, Segundo DC, Tercero DC and Cuarto DC are open Monday–Friday at the following hours during the academic year:

  • Monday–Friday: 7 a.m.–10 p.m.

Segundo DC is also open weekends:

  • Saturday: 9 a.m.–2 p.m. and 5–8 p.m.
  • Sunday: 9 a.m.–2 p.m. and 5–8 p.m.

When can I change my meal plan?

Make changes to your meal plan, if necessary, during scheduled meal plan change periods (refer to the Calendar for meal change period schedules).

Where can I buy a soft drink or find a water filling station?

Soft drinks can be purchased in vending machines in the following locations. All vending machines are located on the first floor. Filtered water filling stations are located throughout all of the housing areas.

  • Segundo Area — Alder, Thompson and Miller Halls
    • Public during Moove-In: Regan Main, Segundo Services Center
  • Tercero Area — Kearney, Laben, Wall, Campbell and Potter Halls
    • Public during Moove-In: Tercero Services Center
  • Cuarto Area — Tahoe and Yosemite
    • Public during Moove-In: Tahoe Hall lobby

Drinks and snacks are also available at our Residential Markets:

  • Segundo Market — next to the Segundo Services Center
  • Tercero Market — next to the Tercero Services Center
  • Cuarto Market — next to the Cuarto Dining Commons

Housing Payments

How much do I owe and what are the payment dates for my Student Housing and Dining Services account?

Fall quarter payments are due by September 15 (calendar). You may view your student account online at mybill.ucdavis.edu. If you have questions regarding your housing fees, please contact Student Housing and Dining Services by email.

Outside Departments

Where can I get my AggieCard?

For AggieCard information, location and hours, visit https://registrar.ucdavis.edu/records/aggiecard.

The following is a sampling of other campus departments you may need to contact on or after moove-in day.

Bike Barn

  • bikebarn.ucdavis.edu
  • The Bike Barn is located next to the Silo across the street from Rock Hall and the Student Community Center.

UC Davis Stores - Memorial Union

Activities and Recreation Center (ARC)

  • campusrecreation.ucdavis.edu/arc
  • The ARC is located on the west side of Visitor Parking Lot 25, next to the University Credit Union Center, the Segundo Area and the baseball field.

Cashier's Office

Student Health and Wellness Center

  • shcs.ucdavis.edu/about/shwc
  • The Student Health and Wellness Center is located on La Rue Road between Hutchison Drive and Orchard Road, across the street from the Activities and Recreation Center (ARC) and next to The Colleges at La Rue.

Financial Aid Office

Transportation Services (TS)

  • transportation.ucdavis.edu
  • TS is located immediately north of the Pavilion Parking Structure, next to the police and fire departments.

 

Where do I pick up the textbooks I ordered?

Students will be emailed when orders are ready. The location will be included in the email.

 

Where do I pick up the computer I ordered from UC Davis Stores?

Pick up your computer at the Tech Hub in the Campus Store (located inside the Memorial Union).

How do I register my bike/scooter?

Register your bike/e-device (scooter/other) at the Bike Station in each Residence Hall area during Moove-In or online through Transportation Services.

Campus and Local Information

How can I get the address of a friend who is living on campus?

You will need to ask your friend. Student Housing and Dining Services does not release this information without the consent of the students.

 

Where can I get a campus map?

Campus maps are available at the Check-In Stations, Area Service Desks, and in the main Student Housing and Dining Services office. The campus map is also available online.

 

Is the Student Housing and Dining Services office open during Moove-In?

Student Housing and Dining Services has several office locations, with the main office in the Housing Administration Building. See general information. Note: hours of operation may vary by office due during Moove-In. Contact Student Housing and Dining Services by email, telephone and in person in the office.

 

Where can I find information about local restaurants and stores?

Visit the Davis Chamber of Commerce website for more information. The DavisWiki is also a popular website for local information.

Additional Residence Hall Moove-In Resources

You Belong Here

Student Affairs programs and services are open to all, consistent with state and federal law as well as the University of California’s nondiscrimination policies. Every initiative—whether a student service or community event—is designed to be accessible, inclusive and respectful of all identities. To learn more, visit UC Nondiscrimination Statement or Nondiscrimination Policy Statement for University of California Publications Regarding Student-Related Matters.